Administration Officer

Description:

Job Description:

• Role title: Administration Officer

• Role type: Permanent Full Time

• Role grade: Administration Officer Grade 3 Year1-2

• Department and location: Day Procedure Centre, St Vincent’s Hospital, Darlinghurst

• Salary: $68,338.78 - $70,468.73 + super+ salary packaging

Better and fairer care. Always.

We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services.

Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs.

About the role

We are seeking a highly motivated Administration Officer to join the friendly and supportive team at St Vincent’s Hospital’s busy Day Procedure Centre (DPC) . As a major tertiary referral center, St Vincent’s offers a dynamic and innovative work environment focused on providing excellent care to Day Only Patients, Day of Surgery patients, and inpatients requiring procedures in our Endoscopy Suite, Operating Rooms, and Interventional Services.

• Reception & Patient Support: Be the first point of contact for patients, offering top-tier customer service, managing enquiries, and ensuring a smooth experience at every step of their journey.

• Efficient Patient Management: Handle admissions, discharges, and transfers with precision using our Electronic Medical Record (EMR) systems, ensuring all patient data is up-to-date and accurate.

• Comprehensive Record-Keeping: Collate essential patient admission paperwork and medical records, maintaining confidentiality and organization to support patient care.

• Scheduling & Waitlist Coordination: Manage patient bookings and waitlist scheduling , ensuring timely and efficient appointments for all procedures and services.

• Data Entry & Interdepartmental Collaboration: Work closely with multiple departments, performing general administrative duties and entering data accurately into TMS, and COREPAS to ensure smooth operations.
  

About you

• Strong Communication & Teamwork : We’re seeking a candidate with exceptional communication and interpersonal skills, able to collaborate effectively within a dynamic team environment and provide clear, professional communication with patients and staff.

• Customer Service Excellence: The ideal candidate will have outstanding customer service skills, ensuring every patient interaction is positive, informative, and supportive.

• Proficiency with Technology: Y ou should have experience working with Electronic Medical Records (EMR) systems and be proficient in Microsoft Office programs like Word, Outlook, and Excel, with the ability to adapt to new technologies .

• Commitment to Growth: We value candidates who demonstrate a commitment to both personal and professional development, actively seeking to improve skills and knowledge to support your career and the team’s success .

• Attention to Detail & Adaptability: With excellent attention to detail, you will be able to prioritize competing demands effectively. Flexibility is key in this role, as you will thrive in a fast-paced and evolving work environment.

Why work at St Vincent’s?

• Join us on our mission to provide care to all, including the most at-risk people in our community

• Discounted access to many gyms for you and your family with Fitness Passport

• Access to discounted private health insurance with Medibank

• Access to a government salary sacrifice program. Make a proportion of your salary tax-free

• Committed to financial support for educational development, scholarship programs, paid study leave

About the hospital

In this role you will be based at St Vincent’s hospital, Darlinghurst.

• A busy inner-city hospital in a beautiful location

• Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches

• A place of expert clinical care for at-risk people

• Closely partnered with universities & affiliated research institutes, many of which are located on-campus

• Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health

Sponsorship / work rights for Australia

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Pre-employment checks

Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.

Equal opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

How to apply

The closing date for applications is 08 April 2025

Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with the role.

Respectfully, this role is not open to recruitment agencies.

Contact Details:

Alternate Contact:

Closing Date:

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct