Records Support Officer

Description:

Job description
Agency Department of Corporate and Digital Work unit Information Management Services
Development
Job title Records Support Officer Designation Administrative Officer 3
Job type Full time Duration Ongoing
Salary $66,773 - $71,746 Location Darwin
Position number 5238 RTF 317517 Closing 16/03/2025
Contact officer Josephine Paki on 08 8999 2539 or Josephine.Paki@nt.gov.au
About the agency https://dcdd.nt.gov.au
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=317517
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment
process or job, please discuss this with the contact officer. For more information about applying for this position and the
merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures
plans, go to the OCPE website.
Primary objective
Support the Information Management Services function to provide a quality, cost effective records and information
management service by providing confidential, day-to-day client services and following established procedures and
processes within service agreements that meet the needs of the client.
Context statement
Information Management Services provides best practice advice and records management services to NTG client agencies.
Structured into several work streams, a wide range of services are delivered, including records management, help desk
services, records appraisal, sentencing and disposal, training development and delivery and Freedom of Information.
Key duties and responsibilities
1. Select, create, capture, classify and appraise records according to system configuration and using general and functional
disposal schedules and established procedures and processes.
2. Provide accurate advice, printed and electronic resources and assistance to clients on system use, records management
principles including retention and disposal to client agencies.
3. Create records and search databases, scan materials and conduct physical information audits.
4. Assist other work streams with records management projects and tasks as directed.
5. Source and manage various information resources to add to and expand the information management knowledge base.
6. Contribute to a culture of continuous business process improvement with suggestions for improvements to work tasks.
Selection criteria
Essential
1. Previous experience creating and managing records in compliance with relevant principles and procedures.
2. Sound organisational skills with the ability to work with minimal supervision to meet required timeframes and standards.
3. Attention to detail with the ability to review and verify information.
4. Professional and courteous communication skills with the ability to provide accurate advice and responsive client service.
5. Ability to build and sustain positive relationships with team members and clients and maintain confidentiality and
discretion.
6. Demonstrated work ethic and attitude which emulates DCDD values of being professional, accountable, honest,
innovative and respectful.
Desirable
1. Certificate III in Recordkeeping.
Further information
The recommended applicant will be required to undergo a Criminal History Check prior to selection being confirmed. A
criminal history will not exclude an applicant from this position unless it is relevant to the position.