Description:
NXT GIG is actively seeking an Atlassian Subject Matter Expert (SME) to join our innovative team. In this role, you will leverage your comprehensive knowledge of Atlassian tools such as Jira, Confluence, and Bitbucket to assist our clients in optimizing their project management, collaboration, and software development processes. You will serve as a trusted advisor, providing best practices for implementation, customization, and integration of Atlassian products into organizational workflows. The ideal candidate will possess strong problem-solving skills, exceptional communication abilities, and a passion for helping teams succeed using Atlassian solutions. If you are eager to make a significant impact, we invite you to be a part of our team at NXT GIG!
Responsibilities
- Act as a primary point of contact for all Atlassian-related inquiries, providing expert guidance to clients.
- Lead the implementation and configuration of Atlassian tools, tailoring solutions to meet specific client needs.
- Conduct training sessions and workshops to enhance user proficiency in Atlassian products.
- Assess current processes and recommend improvements to maximize efficiency and collaboration using Atlassian tools.
- Collaborate with technical teams to integrate Atlassian applications with other systems and tools.
- Keep up to date with the latest Atlassian product releases and features to provide informed recommendations to clients.
- Document processes, create user guides, and contribute to knowledge databases to support ongoing learning.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience as an Atlassian SME, with in-depth knowledge of Jira, Confluence, Bitbucket, and related tools.
- Strong understanding of Agile methodologies and project management principles.
- Excellent verbal and written communication skills, with the ability to convey complex solutions clearly.
- Strong analytical and problem-solving skills to effectively address client challenges.
- Ability to work collaboratively in diverse team environments and manage multiple projects simultaneously.
- Relevant Atlassian certifications are a plus.