Payroll Manager

Description:

We are currently seeking applications for a Payroll Manager to join the Payroll Services team within Shared Services SA at The Department of Treasury & Finance for a period of up to 12 months.

Remuneration: ASO8 – Salary Range ($121,107 - $125,679 per annum) + 11.5% Superannuation

About us

At the Department of Treasury and Finance we work together to ensure South Australia is a thriving, prosperous state now and into the future.

We are the lead agency for economic, social and financial policy outcomes. We play a vital role in providing financial services to the community and economic and fiscal policy advice to the Government of South Australia.

Our culture is one that welcomes all and we embrace flexibility and embrace diversity. We believe people are our most valuable asset, so we work to support the skills, knowledge and capability of our staff.

Shared Services SA is a branch within the Department of Treasury and Finance. It delivers corporate and business services to a range of SA Government agencies and improves the delivery of internal administrative services by developing simpler, faster, more robust, and efficient processes and systems.

About the opportunity:

The Payroll Manager is accountable to the Director, Payroll Services for ensuring that payroll services are delivered to designated SA Government client agencies, and their employees, within agreed performance standards, Service Level Determinations, and service designs.

The role is also responsible for planning and managing the resourcing of payroll services to designated clients to meet agreed performance standards and efficiency targets. The position is responsible for high level service delivery outcomes for the business on behalf of Shared Services SA.

About you

To be successful in this role you will have:

• Demonstrated experience managing a high volume transactional service delivery operation where continuous improvement and customer service excellence are key focuses. This may have been gained in a payroll environment however, is not essential. Contact centre or shared service experience from customer focused service delivery positions is transferable to this role.
• Ability to develop and maintain effective networks and relationships with key internal and external stakeholders to achieve mutually beneficial outcomes.
• A proven track record of establishing performance and development goals and objectives to maximise team performance and continuously improve operational efficiency.
• Experience successfully implementing improvement initiatives and change management activities within a large and complex operational environment.
• Experience analysing and managing resource requirements and developing resource plans to support the achievement of team and organisational objectives.

What we offer

• Flexible working options
• Salary packaging options
• Discounted gym membership
• Supportive career development opportunities
• Employee Assistance Program for you and your family
• Be Well Program

For a confidential discussion about the role please contact:

Name: Michael Penglis
Title: Director, Payroll Services
Tel: (08) 7133 8742
email: Michael.Penglis@sa.gov.au

Application Instructions:

To be considered, all applications must be submitted online via I Work for SA by clicking Apply and following the instructions.

Applicants are required to submit a covering letter (no more than two pages) addressing the targeted questions below along with a current Curriculum Vitae.

Targeted questions (300 – 500 words per question please):

1. Describe your experience managing high volume transactional service delivery.
   1. How do you ensure that work effort is focused on driving outcomes for your customers?
   2. How do you build and maintain a culture of continuous improvement?

1. What do high performing teams look like? What practical considerations are important when developing them?

You are also required to provide details of 2 referees and complete a pre-employment declaration. A satisfactory General Probity Check clearance is required for this role, this will be initiated by the department prior to employment.

The Department of Treasury and Finance is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community. If you have any support or access requirements, we encourage you to advise us if invited to interview.

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.