Description:
Junior Systems Administrator - $95k + super - North Brisbane
Are you a senior support tech looking for the opportunity to gain exposure to complex systems work?
Robert Half is exclusively engaged with a reputable, Australian-owned organization looking to expand its IT department with the addition of a Junior Systems Administrator. In this role, you'll be working across the entire technology stack of the organization, shadowing a highly skilled Systems Engineer, supporting on both project and bau requirements.
Key Responsibilities:
- Provide assistance in the administration and maintenance of IT infrastructure under the supervision of the Systems Engineer, including performing regular health checks, patching, basic upgrades, and routine maintenance tasks.
- Shadow and collaborate with the Systems Engineer to gain hands-on exposure to system design, deployments, and infrastructure projects, gradually increasing involvement in project-oriented tasks (70% project work once settled into the role).
- Respond to and troubleshoot technical issues raised to the Level 3 service queue, ensuring operational stability while escalating more complex issues to senior staff when necessary.
- Participate in and support continuous improvement efforts to maintain stable, scalable, and secure IT systems.
- Learn and assist with backups, disaster recovery processes, and performance monitoring tasks as part of building a solid foundational knowledge of system administration.
- Maintain comprehensive documentation of IT systems, configurations, processes, and resolutions to promote operational continuity and team knowledge sharing.
- Involvement in on-call duties (1 in 4 weeks after training and onboarding).
Key Requirements:
- Exposure to some of the following: VMware, Windows Server, Citrix, M365, FortiGate, Aruba, Active Directory, DNS, and DHCP.
- Demonstrated ability to learn and adapt quickly to complex environments.
- Exposure to system administration tasks such as configuration and routine troubleshooting, with eagerness to further develop technical expertise.
- Strong problem-solving and communication skills to contribute effectively to team collaboration and project efforts.
- Willingness to follow structured training and mentorship while demonstrating initiative in picking up maintenance responsibilities independently once trained.
- Understanding of IT operational requirements for production environments, including the importance of service continuity, disaster recovery, and proactive monitoring.
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