Description:
Litton Andrews – providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.
An exciting opportunity has become available for an experienced and professional Medical Receptionist/Secretary to join a dynamic ENT Surgical Specialist Practice. This full-time, permanent role (38 hours per week, Monday to Friday) will provide essential support to two ENT Surgeons. Working closely with the Practice Manager, the successful candidate will play a key role in a supportive team environment, handling a variety of administrative tasks and patient clinic responsibilities.
Key duties and responsibilities will include (but not limited to):
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Handling all incoming and outgoing communications, including answering phone calls, responding to emails promptly, and assisting patients with general enquiries
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Welcoming patients to the practice, managing and coordinating patient appointments, cancellations, and rescheduling appointments using Genie software.
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Preparing and running patient clinics including the billing and receipting of all patient consultations
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Assisting the Practice Manager with theatre quotations, theatre bookings and the preparation of theatre lists
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Medical typing of general letters back to GPs, surgical reports and on occasions some medicolegal correspondence
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Providing general administrative support to the Surgeons and collaborating closely with the Practice Manager to ensure the smooth day to day running of a busy ENT practice.
In addition to the key duties and responsibilities, Candidates must be able to demonstrate:
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At least 1-3 years of experience working in a similar specialist practice environment, ideally any prior experience working within a surgical specialist practice would be viewed favourably.
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Previous experience in medical typing (this is not essential but would be considered advantageous)
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Strong understanding of Medicare, DVA, WorkCover and Private Health Fund billing processes.
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A team player who can also work independently and contribute effectively to a small team setting.
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Excellent time management and organisational skills.
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Proficiency in using Genie software for practice and patient management.
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Clear, concise, and professional communication skills.
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Reliable, well-presented, confident, courteous, and able to maintain composure in challenging situations.
Remuneration:
A competitive hourly rate will be negotiated for a suitably experienced candidate. Located in Spring Hill, this practice is conveniently accessible via all major public transport routes.
For further information please contact Cathy Litton or Kimberley Reynolds directly on (07) 3184 6*** or 0422 888 *** a/hours. All applications can be emailed directly to *****@littonassociates.com or *****@littonassociates.com
To view a full listing of our temporary and permanent vacancies, visit us at www.littonandrews.com