Where

Service Administrator / Coordinator

Austcorp Executive
Darwin Full-day Full-time

Description:

This growing national organisation is well-established in the Northern Territory and are supporting some key client contacts across a diverse range of premises.
They are looking to add an additional Service Administrator / Coordinator to the team.
Permanent Full-time position, working Monday – Friday, you will be dedicated to supporting a single client contract. While predominantly an office-based role, some flexibility for occasional WFH is possible, depending on client demand.

Key Duties
  • Overseeing all aspects of the work orders for preventative and reactive work
  • Be a first point of contact and support customers by coordinating and scheduling services
  • Raise new jobs, allocate work / create daily schedules and coordinate times for attendance with the Technical Service staff, to ensure strict contract obligations are met / exceeded
  • Financial support, you will be updating account spend, raising purchase and service orders and processing invoices
  • Support the Contract Managers, Supervisors and Technical Service Team

About you
  • 4+ years’ experience working in a role as a service administrator / coordinator with some invoicing experience is essential
  • Strong communication and customer service skills and the ability to ensure strong client and staff relationships and timely service delivery
  • Must have strong experience with MS Office and experience using PowerBI and prior workorder management experience on Maximo, SimPro, Pronto or MEX is highly desirable
  • Problem-solving, time management and organisational skills and experience
30 Mar 2025;   from: uworkin.com

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