Description:
About the role
Morpeth Family Medical Practice is seeking a friendly and dependable Medical Receptionist to join our team on a casual basis. This role is responsible for providing exceptional customer service to our patients and supporting the smooth running of our medical practice in Morpeth, NSW.
What you'll be doing
- Welcoming and greeting patients, visitors and staff in a professional and courteous manner
- Scheduling appointments, managing patient records and handling patient inquiries
- Assisting with medical billing and processing patient payments
- Providing administrative support to the clinical team as required
- Maintaining a high level of confidentiality and attention to detail
- Adhering to all practice policies and procedures
What we're looking for
- Previous experience in a customer service or medical reception role, preferably in a healthcare setting
- Strong communication and interpersonal skills with the ability to work well in a team
- Excellent organisational skills and attention to detail
- Proficiency in using medical software and administrative systems
- A caring and empathetic approach when interacting with patients
- Flexibility to work a variety of shifts, including mornings, afternoons and weekends
What we offer
At Morpeth Family Medical Practice, we are committed to providing a supportive and collaborative work environment. You'll have the opportunity to work alongside a dedicated team of healthcare professionals and gain valuable experience in the medical industry. We offer competitive remuneration, flexible work arrangements and ongoing training and development opportunities to help you grow in your role.
About us
Morpeth Family Medical Practice is a trusted and respected healthcare provider, serving the local community for over 14 years. We are dedicated to delivering high-quality, compassionate care to our patients. Our practice is known for its warm and welcoming atmosphere, and we pride ourselves on our commitment to continuous improvement and innovation.
If you're looking for an exciting opportunity to join a dynamic medical practice, we'd love to hear from you. Apply now to become our next Medical Receptionist.