Description:
GIVIT is recruiting two Recovery Support Officers (Townsville and Ingham) to assist in disaster recovery efforts in North Queensland following significant weather events. These short-term contract roles will provide a mix of targeted, hands-on support to local community support services, frontline recovery coordination, capacity-building, and digital support to both impacted communities and local service organisations.
Your varied work week will see you focused on areas of greatest need. Building relationships with councils, charities and community organisations, and facilitating donation administration of goods and services to meet community need. You’ll be a key member of GIVIT's team ensuring all donated offers of goods and services are managed effectively to meet genuine need after natural disasters/emergencies and at all other times of need.
In this role you will:
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Report to the Queensland Manager
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Deliver hands-on training, workshops, and 1:1 support to local recovery staff and organisations to build their capacity to use the GIVIT platform effectively
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Troubleshooting platform issues and providing backend administrative support to process donation requests
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Contributing to local recovery meetings and planning groups as a GIVIT representative
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Coordinating with local councils, community organisations and NGOs to ensure needs are identified and met quickly
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Enhancing supply chain processes to support the fast provision of donated goods
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Promoting awareness of available support mechanisms and the GIVIT platform
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Maintaining strong and effective relationships with GIVIT stakeholders including state and local government, recovery agencies, charity networks and corporate donors.
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Work with GIVIT's Marketing team to raise awareness of GIVIT and GIVIT's programs.
Skills and experience you possess:
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Highly developed interpersonal skills with a focus on collaboration and community engagement
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Excellent digital literacy and confidence in learning and teaching new platforms
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Ability to work independently in a dynamic and changing environment
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Strong organisational skills with attention to detail and the ability to manage competing priorities
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Demonstrated experience in disaster recovery, community development, or local service coordination would be highly regarded.
Other requirements:
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Current driver’s licence and willingness to travel within Queensland
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National police check (or willingness to obtain)
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Reliable internet connection and home office setup (for remote-based roles)
What’s on offer for you?
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Genuine flexible work arrangements, including hours and hybrid model for everyone.
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Enormous job satisfaction working for one of Australia’s most exciting and innovative not-for-profits and knowing the tangible difference you’re making every day to people in need.
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Employee assistance program.
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Additional leave day for your birthday and at Christmas.
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Ongoing training & development, you have full access to GO1 learning platform.
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A passionate, fun team culture. We’re a values-driven organisation and we love celebrating each other’s wins.
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Being part of a small, dynamic, engaged and collaborative team where you’ll be exposed to a range of opportunities.
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A team that’s committed to wellness, diversity, inclusion and sustainability.
Who is GIVIT?
GIVIT is a national not-for-profit connecting those who have with those who need, in a private and safe way. Through givit.org.au, we channel generosity where it is needed to support vulnerable people and communities in Australia.
Working with over 5,000 support organisations, we ensure people get what they need when they need it most – whether recovering from a disaster event, or experiencing hardship due to circumstances such as drought, domestic and family violence, homelessness, disability, and mental health.
GIVIT captures all offers of items and services online, removing the need for charities and services to sort, store and dispose of unsolicited donations, saving valuable resources.
Interested in this position?
We’re reviewing applications as they come in including interviewing and making appointments — so don’t wait to apply! Please see our GIVIT Careers page, under ‘get involved’ for a Position Description. Please email **@givit.org.au if you have any questions about the role(s).
Apply via seek with your Resume and an amazing Cover Letter demonstrating your suitability for the role as per the position description.
GIVIT is an Equal Opportunity Employer.Those from minority or marginalised communities are particularly encouraged to apply. This includes but is not limited to people with a lived experience of mental ill health, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, LGBTQIA+ people, and people with disabilities.