Senior Manager -Stay Well

Description:

Southern Cross University is a dynamic, ambitious institution focused on its purpose of changing lives through revolutionary learning and research with real impact. Our game changing Southern Cross Model brings a deeper learning experience, improving individual student outcomes, quality of life and a better way to learn. Our world-ranked research is driving positive impact for our communities, environment and economy.

Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape a better tomorrow.

The Vice President Students and Registrar (VPS&R) portfolio oversees Student Support services, Student Administration, and Admissions at Southern Cross University, focusing on student success and retention. The Stay Well unit under Student Support & Success Directorate provides well-being support including counselling, safety, Unilife events and sports.

Southern Cross University’s VPS&R is seeking Senior Manager – Stay Well. You will lead the UniLife and Safety & Well-being teams, overseeing sports programs, student loans, events, accommodation, equity initiatives, and support services to enhance student engagement, well-being, and success. Your core responsibilities will include:

• Role model safe working practices, respectful behaviour, and the University’s values, setting standards for inclusion and equality
• Lead the Stay Well work group, overseeing the creation, implementation, and progress of operational plans for respective teams
• Provide line management and supervision for the UniLife and Safety & Well-being teams, ensuring performance, conduct, and team development
• Collaborate with Senior Managers and University leaders to improve student progression outcomes, embedding safety, well-being, and mental health resilience
• Research and prepare strategic analysis reports to inform decision-making on operational management, planning, and service improvements.
• Supervise, mentor and develop students on placement and support their placement supervisors
• Build and maintain strong partnerships with local health service providers to negotiate placements for students
• Community engagement by way of offering services to local schools e.g. student involvement in sessions about health-related topics such as healthy eating, and hand hygiene, etc.

You will be a strong and empathetic leader who is passionate about student safety, well-being and support. More specifically, you will have:

• Relevant qualifications and substantial experience in direct management of large or medium multi-layered/skilled teams offering well-being student services that enhance mental health, well-being, engagement, and belonging.
• Proven leadership of medium to large multiskilled teams with strong organisational abilities to prioritize tasks, manage resources, and adapt to changing priorities while maintaining quality and accuracy
• Excellent interpersonal, oral, and written communication skills, with experience liaising with diverse stakeholders and preparing complex documentation
• Success in managing projects, events, and activations, providing exceptional customer service, and understanding the challenges faced by new and commencing students
• Strong analytical and problem-solving abilities, with experience leading initiatives to improve and support student experiences independently

Our staff benefit from flexible work arrangements, including hybrid work models, generous parental and carer’s leave provisions, wellbeing initiatives, employee assistance programs and professional learning opportunities. This position is:

• Full-time, continuing (permanent)
• Located at either Gold Coast, QLD 4225, or Lismore, NSW 2480. Generous relocation support available.
• HEW 9. The base salary ranges from $129,848 - $136,131 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $159,273.

Find out more about working at SCU by visiting Why Work at SCU.

Applicants must apply online and attach a CV and cover letter responding to the About You section above by the closing date. Information to support you prepare your application is available on our website. If you experience difficulties applying online or need reasonable adjustments at any point in the application or interview process, please let us know by contacting ****@scu.edu.au.

Job applicants must be an Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with ongoing work rights in Australia. Employer visa sponsorship is not available for this position.

To view the full position advertisement and details of the application process, please click on the APPLY button where you will be redirected to the Southern Cross University website.

Closing Date: 11.30pm AEDT, 4 May 2025

Southern Cross University is committed to ensuring that the University reflects the rich diversity across the region in which the University’s campuses are located.

The University encourages applications from people of all ages, women, Aboriginal & Torres Strait Islander people, people living with disabilities, people from culturally and linguistically diverse backgrounds and people who are LGBTQI+.

We encourage applications from people with disability and will provide adjustments to the recruitment process upon request.