Description:
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Are you looking for flexibility with a short-term commitment?
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Currently in-between roles?
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Looking to try something new?
We have a short-term federal government contract to deliver key information and services to members of the Australian public.
You will earn $34.62 p/hr + weekend and after hour penalties. Extensive additional hours will also be available throughout the campaign, including requirements on public holidays.
Unique opportunity to be part of an exciting, short-term customer service project team. We are seeking diverse candidates with wide ranging experiences to play a crucial part in the success of this high-visibility government program.
After completing a 4-day full-time client training program, this team will respond to inbound calls and provide guidance & information to members of the Australian public.
About Concentrix
Concentrix is a global leader in customer experience (CX), serving over 2,000 clients, including 155+ Fortune Global 500 brands. Our team thrives on solving complex problems and creating game-changing experiences for customers.
With operations in 70+ countries and the ability to communicate in over 150 spoken languages, we pride ourselves on investing in our people and providing career growth opportunities.
Key Role Details:
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Start dates throughout April
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Hourly rate of $34.62
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Monday to Sunday - Hours range between 7am to 10pm, a preference for availability 5pm to 10pm (Mon – Fri)
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Various roster patterns available
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A minimum of 25hrs per week through to full time hours available
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Penalty and overtime rates apply
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Extensive additional hrs available, weekend and public holiday shifts will be required, earn up to $69.25 p/hr
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Brisbane CBD and Robina office (with parking) locations
What's in it for you?
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Short term employment, project ending on 3rd of May - so apply now!
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Ongoing permanent employment opportunities after project end
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Flexible role that can work around your existing commitments
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An exciting role in a diverse workplace
Who are you?
You believe quality customer service and confidentiality is paramount when dealing with customers. No call centre experience necessary, but customer service skills are a must!
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Must be an Australian Citizen and at least 18 years of age
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Confident and capable in using computers and systems
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Passionate about customer service and an excellent communicator
Concentrix is a global brand, with local intimacy. At our established sites in Brisbane and Robina, we live our vision to be the best customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for our team, our clients, their customers, our community, and our planet.
If this opportunity appeals to you, don’t delay and APPLY NOW!
*Applicants must be at least 18 years of age, have full working rights in Australia and ability to complete background and police checks.
Concentrix is an equal opportunity employer. Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.