Description:
Company DescriptionMAKE IT AMAZING
At Sydney Airport, the future of air travel is shaped by you.
As a team, we connect the world. More than just a hub of activity and boundless energy, we’re creating a destination of amazing experiences. Like seeing wonderful moments unfold in front of you, knowing “I made that possible!”.
Dynamic. Fast-paced. We thrive in a place where fresh challenges land daily. Backed by positive and supportive team players and inspiring leaders, we adapt to change. Driven to grow. Owning every action. To do things better.
As smart, problem-solvers, we are always learning and growing. And that’s easier to do alongside passionate experts, as we collaborate across teams readily sharing our knowledge.
Each day is a new journey, as we bring an exciting vision to life. With significant capital investment in new, improved infrastructure, there’s never been a better time to expand your potential at Sydney Airport. The range of responsibilities and diverse pathways you can take on with us, are surprising.
We are SYD. United in the pride that comes with welcoming the world at Australia’s premier gateway.
Job Description
About the team & about the role
Joining Sydney Airport as The Concierge and Guest Services Coordinator, you will play a vital role in delivering a seamless experience for our staff, stakeholders and visitors. You will act as the first point of contact, coordinate meeting and events logistics, manage administrative tasks including visitor registration, room bookings and catering.
The Concierge and Guest Services Coordinator forms a part of our Corporate Affairs team and will be reporting into the Concierge Manager.
In this role, you will have the opportunity to:
- Provide a professional and engaging welcome experience for all guests.
- Manage the daily scheduling and coordination of executive and stakeholder meetings across the Executive Floor and airport terminal meeting spaces.
- Oversee meeting room logistics
- Support the planning and execution of internal and external events
- Maintain accurate records and invoicing for external bookings
- Act as the primary liaison for Operations and Security regarding meeting and event bookings.
- Manage inventory, stock supplies, and oversee the locker system to support staff needs.
- Coordinate courier services, mail distribution, and other administrative tasks to ensure smooth office operations.
- Maintain and update visitor and staff onboarding systems to ensure efficient access and security.
- Provide high-level administrative support, leveraging systems such as Oracle and Outlook to streamline processes.
- Relevant experience in a similar reception/concierge role, experience in the Aviation industry is beneficial.
- Minimum 5 years’ experience.
- Excellent relationship building and communication skills
- Strong customer service orientation and the ability to problem-solve
- Exceptional organisational skills
- Can-do attitude and proactively look for work to do
- Exceptional written and verbal communication skills
- Strong Outlook Calendar knowledge
To find out more about the amazing work environment here at SYD, be sure to check out theJoin ussection of Sydney Airport’s website, where you can also see more about our flexible culture and work practices, alongside our otherEmployee benefits, or take a look at ourLinkedIn Sydney Airport: Life page.
Make it Amazing
SYD is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply, including First Nations Australians, and people from culturally diverse backgrounds.
3 Apr 2025;
from:
linkedin.com