Description:
About Atmos™Atmos™ is one of Australia and New Zealand’s leading legal and advisory firms dedicated to providing cyber, privacy and digital risk services.
In a world of looming risks and crises, we are the protective sphere around our clients.
We empower all businesses great and small to move through uncertainty with clarity and confidence, using insight to transform challenges into opportunities.
As a team, we are united by a culture of deep collaboration, working closely together to do what is needed. We act as trusted partners and advisors, offering a full-service approach that enables our clients to build resilience.
A collective force of intelligence and legal expertise, we’re reshaping the very fabric of guidance and protection in a digital age.
Together, we are not only stronger, but also better prepared.
About The Role
We are seeking a commercially minded and operationally excellent Director of Business Success to support the CEO and Executive Committee in driving business performance, operational scalability, and sustained profitability. This senior leadership role will act as a key partner to the CEO and CFO, helping shape and execute strategic priorities, streamline operations, and optimise cross-functional performance across the organisation.
The Director of Business Success will provide strategic and operational oversight across a range of functions that underpin the success of our people and the business. From high-level planning and performance monitoring to people experience and service delivery, this role will ensure that Atmos operates efficiently, scales effectively, and delivers consistent value to clients and employees.
You’ll also lead a multidisciplinary team delivering business-as-usual services across Australia and New Zealand, including executive support, HR systems, workplace experience, and external vendor coordination.
Responsibilities
Strategic and leadership responsibilities
- Act as a strategic partner to the CEO, CFO, and Executive Committee, supporting the development and execution of operational plans that drive business growth and profitability.
- Provide performance insights, operational intelligence, and decision-making support to senior leadership, ensuring alignment with strategic goals.
- Identify and implement operational improvements to enable scalability, consistency, and efficiency across the business.
- Partner with the CFO on budgeting, resourcing, and optimisation of business services to support commercial targets.
- Lead organisation-wide initiatives that enhance business operations, culture, and team performance.
- Represent the operational function within executive discussions and planning forums, ensuring the voice of business services is embedded in strategic decision-making.
- Manage third-party vendor relationships to ensure quality, cost-effectiveness, and flexibility in service delivery.
- Build and mentor a high-performing, service-oriented team culture.
- Lead and evolve the Business Success function, overseeing delivery across areas of responsibility including:
- Executive support: Calendar and inbox management for the senior leadership team, with tailored support to the CEO.
- Fee earner support: Day-to-day administrative and operational support for legal professionals to enable excellent client service.
- Travel support: Coordination of travel and accommodation bookings across jurisdictions.
- Place management: Oversight of ‘in office’ experience and coordination with co-working providers, including deliveries and facilities.
- Engagement: Supporting access to community events and workplace perks through co-working providers.
- Document production: Managing relationships with external ‘on demand’ providers to deliver high-quality, brand-aligned outputs.
- Design support: Oversight of external design providers to support internal and external materials.
- Human Resources: HR function including driving the use and value of our EmploymentHero HRIS platform (including performance, L&D, employee engagement, and wellbeing features).
- Senior operations experience in legal, consulting, or professional services environments.
- Demonstrated ability to support executive-level strategy and translate it into operational action.
- Experience partnering with finance leaders and executive teams to drive business performance and service excellence.
- Track record of leading business operations and multifunctional teams and/or outsourced providers.
- Strong commercial and operational judgement, with a focus on scalable systems and support models.
- Excellent communication, people leadership, and change management skills.
- Comfortable working across multiple jurisdictions with hybrid and flexible workforces.
- Technologically confident, with experience implementing or managing business systems (HRIS, workflow, service tools (eg. Jira, NetDocuments)).
- A commitment to fostering a collaborative, inclusive and client-focused workplace culture.
- A remuneration package that meets the market, with clear pathways to career development and progression.
- A generous bonus scheme rewarding our people for periods of hard work, including an automatic bonus for achieving budget, early bonus access for team members that meet our continuous service requirements and an innovation bonus to reward hard work on initiatives that improve the Atmos client and/or employee experience.
- Career progression and promotion based on merit. Where possible, we promote from within, rather than bringing in senior laterals. Access leading performance coaching, online training and development and one-on-one career development support.
- Competitive parental leave benefits among the best on offer in Australia.
- Flexibility to work around personal commitments, that only requires you to work from the office 3 days per week.
- No compulsory shutdown period over Christmas and the New Year, giving our people the opportunity to take annual leave when it suits them.
- AI enabled best in class IT software and hardware taking the friction out of doing your day job. Comprehensive operational support, reducing the administrative burden on all staff, allowing them to focus on their day job.
- Tech company like office perks for team members based out of our Sydney HQ, including an on-site café, gym (with Peloton) and golf simulator, outdoor beer garden with BBQ, podcast studio, weekly breakfast, arcade machines, weekly wellness events (including pilates, stretch, meditation and run club) and community social functions. Our other locations also have a mix of innovative engagement spaces, experiences and community events. All locations give you an opportunity to mix with a broad range of other entrepreneurs and other creative organisations.
- Access 1,000+ exclusive discounts and automatic cashback offers and a range of financial wellbeing resources through the Atmos™ employee benefits partner.
Atmos™ is proud to be an equal opportunities employer. Our core values support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace. At Atmos™ we encourage everyone to bring their whole selves to work. We encourage all applications from appropriately qualified individuals, regardless of background or identity.
The information provided in this job description (including responsibilities and benefits) is as constituted at present. Our practice area is constantly evolving with the changing cybercrime landscape. Because of this, Atmos™ reserves the right to reasonably amend it in accordance with the changing needs of the firm.
3 Apr 2025;
from:
linkedin.com