Restaurant Host – Mid Air

Description:

Company Description

Hyde Melbourne Place is where urban luxury finds its perfect expression. A true reflection of the way of life Melbourne is known for, the hotel brings a fresh perspective to guest experiences. Our vision is to create a place that embodies the essence of Melbourne, that is of and for the city, accenting culture and genuine hospitality.

With an east end location in the heart of the city, Melbourne Place boasts a collection of experiences with a magnetic allure. This layered, mixed-use precinct, bound together by lifestyle accommodation, meeting and event spaces, exemplary dining experiences and contemporary retailers. A destination to experience the vibrant soul of Melbourne.

Mid Air, perched atop the stunning Melbourne Place, is the city's latest culinary hotspot, offering breathtaking views and exquisite dining. Located on level 12, Mid Air serves breakfast, lunch and delicious dinners, all while providing stunning views of the Melbourne skyline. It's the perfect spot for guests to unwind and enjoy a vibrant, sun-kissed atmosphere.

The Role

We are seeking a charismatic and efficient Restaurant Host to join our team at Mid Air, located in the heart of Melbourne Place. As the first point of contact for our guests, you will play a crucial role in creating an exceptional dining experience from the moment they arrive.

Job Description

• Welcome guests and manage the flow of our sophisticated dining room
• Manage reservations and coordinate seating arrangements
• Guide guests to their tables and provide menus
• Handle reservations and walk-ins with grace and efficiency
• Communicate effectively with kitchen and wait staff to ensure smooth service
• Monitor dining room activity and manage wait times accurately
• Maintain an inviting atmosphere in our reception area
• Assist with phone inquiries and special requests
• Handle guest concerns professionally and efficiently
  
  

Qualifications

• Previous hosting experience in upscale dining establishments
• Exceptional communication and interpersonal skills
• Strong organisational and time management skills
• Ability to thrive in a fast-paced, high-end environment
• Immaculate presentation and a positive, can-do attitude
• Flexibility to work evenings, weekends, and public holidays
  
  

Additional Information

Key Traits

• Empathy: Ability to connect with guests on a personal level
• Proactive Problem-Solving: Anticipate and address potential issues
• Composure: Remain calm and professional under pressure
• Attention to Detail: Ensure accuracy in reservations and seating arrangements
  
  

Our Commitment To Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

• First name *
  
  

This field is required.

• Last name *
  
  

This field is required.

• Email *
  
  

Your email address is required.

• Phone *
  
  

This field is required.

• Do you currently hold unrestricted working rights in Australia? *
  
  

Select an option... Yes No

Select an option...

This field is required.

• Please confirm what your current working rights are? *
  
  

Select an option... Australian Citizen Permanent Resident Residency visa Work & Holiday visa (462) Working Holiday visa (subclass 417) Student Visa (subclass 500) Training Visa (subclass 407) Bridging visa A BVA (subclass 010) Bridging visa B BVB (subclass 020) Bridging visa C BVC (subclass 030) Temporary Activity visa (subclass 408) Temporary Graduate visa (subclass 408) Temporary Work International Relations visa (subclass 403) Temporary Skills Shortage visa (subclass 482) Partner Visa (subclass 820/801) Skilled nominated visa (subclass 190) Resident return visa (subclass 155/157) Temporary visa (subclass 444) Skilled Work Regional (provisional 491) New Zealand Citizen Family Relationship visa (subclass 461) OTHER

Select an option...

This field is required.

• Have you worked within Accor previously? *
  
  

Select an option... Yes No

Select an option...

This field is required.

• If yes, which Accor Business unit have you worked at most recently?
  
  

This field is required.

• To support an inclusive recruitment process, we offer reasonable adjustments for candidates. Do you have any disabilities, medical conditions, or pre-existing injuries that require reasonable adjustments? *
  
  

Select an option... Yes No

Select an option...

This field is required.

• As you are applying for a position of trust, do you have a criminal conviction that may preclude you from fulfilling the requirements of the role? *
  
  

Select an option... Yes No

Select an option...

This field is required.

• Please confirm your base salary expectation/range in Australian Dollars *
  
  

This field is required.

• Resume *. We accept .pdf, .doc, and .docx formats.
  
  

The file must be of type doc, pdf, docx and not exceed 2MB.

• these questions are a must
  
  

By clicking submit, I consent to the collection of my data in accordance to Ennismore’s privacy policy. If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here. *

This field is required.

Thank you for applying!

Good luck!