Description:
Join Our Small, Privately-Owned Accounting Firm
At Proactive Accounting, we’re dedicated to providing exceptional service to our clients while fostering a supportive and dynamic workplace. As a growing accounting firm on the Gold Coast, we are looking for a motivated and detail-oriented Client Services Administrator to join our team.
As the Practice Manager, I’m looking for someone who can bring attention to detail, self-motivation, and a genuine interest in business, finance, and accounting to our office. This is a full-time, office-based position, with some office management duties as well.
Key Responsibilities:
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Provide top-tier client service and administrative support to our accounting team
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Manage client communications and ensure inquiries are handled promptly
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Assist with office management tasks and maintain an organised environment
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Ensure accuracy in all client and business processes
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Maintain efficient workflows and assist with office operations
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Collaborate with the team to meet business goals and deadlines
What We’re Looking For:
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Attention to detail and a commitment to accuracy
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The ability to prioritise and handle multiple tasks efficiently
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A self-driven, autonomous work ethic with a structured and organised approach
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Reliability and trustworthiness in all aspects of your work
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A goal-driven, results-oriented mindset
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Assertive communication style, both written and verbal
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A genuine interest in business, finance, and accounting
Desirable Experience:
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Familiarity with ClickUp (not essential)
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Experience in the accounting industry (highly valued)
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Proficiency with Microsoft Office Suite
Why Join Us?
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Our core values are Clarity, Certainty, and Confidence — and we want you to feel confident in your role and development.
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Join a supportive team where your input and initiative are highly valued.