Client Services Administrator

Description:

Company
An exceptional opportunity to join a leading Accounting & Financial Services firm that’s determined to challenge traditional norms. Located in a beautifully designed modern workspace—with convenient public transport access and on-site parking—this team has fully embraced paperless workflows and a flexible schedule offering multiple work-from-home days. They go the extra mile with fortnightly team lunches, ongoing firm-wide training, and a culture that truly values its people. Industry professionals will appreciate clear upskilling pathways, hands-on operational support from senior staff and monthly $$ recognition of achievements. Committed to collaboration, the firm maintains transparent processes, provides paid overtime during peak times and offers ample professional growth opportunities. If you’re seeking a people-focused, innovative environment where your contributions really count, this might be the perfect match.
Position
With the firm experiencing continued growth, this position plays a key role in supporting day-to-day administrative operations and collaborating closely with Directors and Senior Management across teams.
Responsibilities include

• Acting as a primary contact for a high-quality client base, supporting Directors with daily tasks, and ensuring an outstanding level of client care.
• Providing advanced administrative support to both internal teams and valued clients.
• Managing ATO and ASIC lodgements with an emphasis on accuracy, timeliness, and full compliance.
• Coordinating daily communications and correspondence with efficiency and professionalism.
• Handling a variety of admin duties—from document management to detailed report preparation and precise spreadsheet maintenance.
• Maintaining and updating the client database, serving as the main custodian for accurate records.
• Championing continuous improvement, seeking innovative ways to streamline workflows.
• Assisting with projects and events as directed by Operations, bringing fresh ideas and perspectives.
• Collaborating across teams, nurturing a positive, supportive work culture.
• Proactively updating managers on capacity and workflow to foster transparency and productivity.

Candidate
The ideal candidate will bring a proven background in Client Services or Administration within a public practice accounting firm, along with:

• Exceptional written and verbal communication skills
• A sharp attention to detail, ensuring accuracy and quality in all tasks
• The ability to multitask while taking initiative in problem-solving
• A team-focused approach with a positive attitude, eager to learn and expand your skill set
• Genuine motivation to become an industry expert and support colleagues along their professional journey

How to Apply

Please use the Quick Apply button in this listing to submit your application. Alternatively, you may contact Tristan Directly at at 0485 952 437. All communication will be treated with the utmost confidentiality. Rest assured that no details—such as your CV—will be shared with any third party or employer without your explicit consent.