Administration Assistant

Description:

From a family-started company to an ever-growing national business of over 20 years, we’re committed to being the most respected national insurance risk and solutions business in Australia.
We value our people and know that fantastic talent is the only way to shape our future success! We're all about building a high-performing team, where we embrace collaboration and new ways of thinking.
We love connecting with our customers and empowering them to achieve better results. We are grounded in authenticity and work together to deliver value for our customers through every interaction.

We are seeking a motivated and high performing individual to support our Head Office. As the Administration Assistant you will work closely with our Administration team and provide extensive administrative support to our Investigations team.
The role will include a variety of administration tasks such as:

• Data entry - ensuring accurate data entry and information is entered in the relevant systems;
• Factual and Surveillance Administrative support
• Supporting the general operations of the head office including answering phones, ordering supplies and handling critical mail items;
• Invoice Preparation;
• Owning and maintaining critical business email inboxes including triaging and allocating emails;
• Coordination of our national corporate travel arrangements;
• Answering phones and email queries across the business and directing to the relevant staff;
• Any other required administration duties;

About you
You are a talented communicator who engages well both face to face and over the phone. You have exceptional attention to detail and excellent time management skills. You are organised and understand the importance of delivering a high quality service.
Due to our continued success through providing high quality customer service and maintaining strong, long standing relationships, this unique opportunity offers the right candidate future career opportunities in an interesting and diverse industry, with security and stability as part of an expanding and progressive national company.
We offer:

• Access to our external employee assistance programme.
• A great team and company culture offering a supportive and flexible environment.
• Great office location for parking (Alexandria) and very close to public transport.
• A tailored professional development program.
• Committed management support.
• Much, much more!

About you:

You must possess the following key attributes:

• Proven administration experience (1-2 years).
• An interest in investigations and/or law enforcement.
• Excellent writing skills, grammar, spelling and report preparation abilities.
• Strong computer skills (Microsoft Office).
• Time management and organisational skills.
• Great customer focus and dedication.
• A confident and pleasant approach to phone and email enquiries.
• A meticulous eye for detail and accuracy.

Being a family owned company, we understand the challenges of work-life balance and cultural fit. We drive a high performing culture but also a fun and friendly environment.
We believe in hard work but also reward performance. If you want to make a real difference, love a fast-paced work environment and have a key focus on service delivery and outcomes, this would be a fantastic opportunity for you.
Visit our website www.procaregroup.com.au
Applications will be treated with confidence. To apply, please send both a covering letter outlining your suitability to the role and a resume to careers@procaregroup.com.au.
We thank you for your interest in advance. Due to the high volume of interest in this role only suitable applicants will be contacted.