Administrator Receptionist

Description:

Number Of Positions Available
1
About Us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why This Role Matters
The Salvation Army (Salvos) Doorways model of care provides holistic financial support to individuals and families seeking short term financial assistance and ongoing financial management support services. The Doorways Team provide person-centred trauma informed care, facilitate short-term financial assistance, and walk side-by-side with participants as they build the skills and knowledge to break the cycle of poverty.
The primary purpose of the Receptionist role is to act as the first point of contact to clients and visitors for the Doorways program. The Receptionist provides a high level of customer service and administrative support to the program.
About The Role
We are seeking a dedicated Administrator Receptionist for our Doorways Program in a Full-time capacity. Reporting to the Doorways Coordinator, this is a Permanent full-time role, located in Ballarat, Victoria
Key Responsibilities
Establish effective work relationships with Corps Officers, staff, managers, and stakeholders. Maintain regular communication with team members. Provide reception and administrative support for Doorways programs.Answer phones politely and direct calls appropriately. Refer community members to SALVOS PAL.Issue financial cards to those referred by SALVOS PAL.Enter SALVOS PAL card collection details into SAMIS system.Complete necessary training for SALVOS PAL collection point.Monitor, prioritize, and respond to emails. Collect and distribute mail. Maintain effective filing systems (electronic and hard copy). Order office supplies, ensuring cost-effective sourcing. Enter data into relevant databases. Assist with administrative functions for meetings and events, including catering. Perform other administrative duties as needed by the Coordinator.
About You
Demonstrated experience working in a similar role. Demonstrated ability to use a full range of PC applications, including Excel, Word, and Outlook. Desirable – Certificate III or above in Administration or currently working towards. A Nationally Coordinated Criminal History Check A current and valid Working with Children’s Check A valid Victorian Driver's license.
What We Offer
As a registered NFP we offer our eligible employees real and meaningful benefits such as;
Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit; Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities; Flexible (add hybrid WFH if applicable) working arrangements, access to Fitness Passport and consumer discounts; Access to EAP and health & wellness initiatives Ongoing training and development opportunities that enhance on the job skills and proficiency; Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
Conditions
Compensation is in accordance with Grade profile SCHADS Award level 2.
About Us
The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.
How To Apply
If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration