Patient Administration Assistant

Description:

Your role at St John of God Geraldton Hospital
You will contribute to a high performing admissions service, by ensuring overall integrity, accuracy and timeliness of all patient admissions and theatre bookings, while providing a consistently positive patient experience.
The Position
Facilitate all aspects of patient admissionsGenerate patient admissions’ files and adhere to sound document managementConduct health fund checksObtain quotes for uninsured patientsProcess outstanding admissions paperwork Receipt all monies received Provide patient with all relevant information regarding their admission into hospital and full details of associated costsProvide and maintain a prompt and efficient telephone and reception service for the hospital, including switchboard and wayfindingEnsure that a high level of customer service is provided in a professional and courteous manner
Essential Criteria
Sound interpersonal and communications skills, both verbal and written, with the ability to provide high-level customer service are essential to the role. You will have a high-level of attention to detail and data entry accuracy, with sound planning and organisational skills, including the ability to prioritise tasks and cope with competing demands.
To succeed you will have demonstrated experience in a fast-paced administration position with the ability to liaise effectively with the public, patients, and all levels of caregivers in a professional manner. In addition, you will possess sound computer skills with a good working knowledge of MS office and a general understanding of document management.
Flexibility will be required, as this position will involve working a variety of different shifts, including weekends and school holidays.
Previous experience in a hospital or similar working environment plus a good working knowledge of webPAS will be highly regarded.
Above all, patient care will be at the core of everything you do, committing to and supporting our Mission and Values
We can offer you
Salary: $42 to $45 per hour (inclusive of casual loading), plus 11.5% superannuationCasual positionSalary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:Novated leasing work related expensesself-education andadditional superannuationA healthy work-life balance through flexible work options, additional purchased leave & well-being programsEmployee discount on St John of God Hospital & Medical Services and Private Health InsuranceEmployee support through our dedicated free Employee Assistance Program (EAP)Free onsite parking
All applicants are asked to submit a current CV and covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements.
For enquiries contact Wendy Acton, Executive Assistant & Administration Services Supervisor, on (08) 9965 8888
Applications will be reviewed throughout the advertising period and interviews conducted regularly. Apply today!
Applications Close: 10th May 2025
At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.
Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.
Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.