Description:
Digital Biz Solutions Pty Ltd are looking for Tech Lead - Service Desk IT to work on some major client projects in Australia. The position will be full time.
Location: Australia – Sydney, Melbourne, Adelaide, Brisbane, Canberra, Perth
Duties as follows:
- Manage Microsoft Azure infrastructure (VMs, networking, storage) for high availability.
- Provision and secure endpoints via Intune and Autopilot with compliance enforcement.
- Enforce device policies using BitLocker, Defender AV, and app control via MDM.
- Configure Azure Firewall, network segmentation, and private endpoints for IP protection.
- Monitor and respond to threats using Microsoft Defender.
- Maintain VPNs, DNS, DHCP, and secure IP routing across sites.
- Maintain Microsoft 365 security across Exchange, SharePoint, and Teams.
- Apply OS hardening, patching, and vulnerability remediation across all systems.
Relevant Skills:
- Strong proficiency in troubleshooting desktop hardware, software, and network-related issues.
- In-depth knowledge and hands-on experience with Microsoft cloud technologies, including Microsoft 365, Entra, and Endpoint Manager.
- Solid understanding of Active Directory, Group Policy, and server operating systems
- Proficiency with networking concepts and protocols, TCP/IP, DNS, DHCP, and VPN technologies.
- Excellent problem-solving skills, with the ability to diagnose and resolve technical issues independently.
- Strong communication skills, both verbal and written, to effectively interact with clients and team members.
- Proven ability to prioritise tasks and work efficiently in a fast-paced environment.
- Microsoft certifications, such as MCSE, MCSA, or Microsoft 365 certifications.
- Must have at least relevant minimum 3 years’ experience.
Salary: $80,000 and above (excluding Super)
DBiz AI Solutions
Digital Biz Solutions Pty Ltd
DBiz Solution is a Transformational Partner. Digital transformation is intense. We’d like for you to have something to hold on to, whilst you set out bringing your ideas into existence. Beyond anything, we put humans first. This means solving real problems with real people and providing needs with real, working solutions.
DBiz leverages a wealth of experience building a variety of software to improve our client’s ability to respond to change and build tomorrow’s digital business. We’re quite proud of our track record. Having delivered over 150 projects for over 100 clients, we can honestly say we leave our clients happy and wanting more.
Using data, we aim to unlock value and create platforms/products at scale that can evolve with business strategies using our innovative Rapid Application Development methodologies.
The passion for creating an impact:
Our passion for creating an impact drives everything we do. We believe that technology has the power to transform businesses and improve lives, and it is our mission to harness this power to make a difference. We constantly strive to innovate and deliver solutions that not only meet our clients' needs but exceed their expectations, allowing them to achieve their goals and drive sustainable growth. Through our world-leading digital transformation strategies, we are always growing and improving. That means creating an environment where each and every one of us has the opportunity to strive together for excellence.