Director Operational Reform

Description:

Location: Adelaide CBD
Classification: SAES1
Duration: Up to 12 months
Vacancy Type: Full Time
Number of Positions Available: 1
Closing Date: 11:30pm, Sunday 25 May 2025

About the Opportunity

Applications are sought for the new position of Director Operational Reform for Consumer and Business Services (CBS), South Australia.

The primary purpose of the Director Operational Reform (the ‘Director’) is to deliver the 2025 Consumer and Business Services (CBS) reform program, which includes leading the reform of systems and processes of work, workload, people management and other corporate functions as needed to achieve the 2025 reform program outcomes. This requires the development of a CBS strategic plan which clearly sets out and prioritises the reform projects.

This role contributes to the strategic goals of CBS through the effective management of all reform projects. The Director will implement and manage the reform program and will ensure the reform initiatives have a strong focus on people and leadership, driving a positive workforce culture of trust and psychosocial safety, to enhance employee engagement and wellbeing.

About the Business

The Attorney-General’s Department (AGD) provides a range of legal, regulatory and other services for the government and people of South Australia. Employing around 1800 staff, AGD promotes justice by protecting people’s rights, holding people to account according to the law, improving safety and contributing to an efficient and fair justice system.

Consumer and Business Services (CBS) is a division of the Attorney-General’s Department and is responsible for protecting consumers, supporting and regulating businesses and recording significant life events for South Australians. CBS is customer focused and flexible in its activities, providing accessible information and services.

CBS constitutes a large part of South Australia’s business/consumer regulatory system and is the regulator for many businesses and professions.

CBS’ strategic goals are to:

• Deliver effective regulation – by ensuring fair markets, safe products and empowered consumers.
• Look after each other – fostering an engaging, positive and healthy work environment.
• Look after our customers – ensuring an informative, consistent and responsive service.
• Find better ways of working – through improved services and information.

For more information about the Attorney-General’s Department and Consumer and Business Services, please visit https://www.agd.sa.gov.au/ and https://www.cbs.sa.gov.au/

Special Conditions for Employment

Employment is dependent upon a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be provided further information if an interview is requested. Forms are not to be lodged directly with SA Police (SAPOL) under any circumstances and any fees incurred by applicants in doing so will not be recoverable from the AGD.

Some out of hours work may be required.

Some interstate and intrastate travel may be required.

Additional Notes

You will be prompted to attach your Curriculum Vitae (CV) and Cover Letter (2 pages) after you have answered the questions via the link below. For more information please download the Job Application Pack and Job and Person Specifications.

For further information about this exciting opportunity that is not covered by this website please contact Brett Humphrey, Commissioner CBS on 08 7322 7430 or brett.humphrey2@sa.gov.au .

Click Apply and follow the prompts to submit your application.

The Attorney-General’s Department is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.

The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application via the contact above or our website https://www.agd.sa.gov.au/ .

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.