Description:
About the CompanySupagas is a fast-growing national company, a leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases, Medical Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional "YES WE CAN" customer service offering and quality product in the highly competitive market.
About the Role
We are currently seeking an enthusiastic, confident and vibrant person to join our Customer Service team on a Winter casual basis in our Ingleburn Branch.
Working Monday to Friday, 38 hours per week up until September – Range from 8am to 5pm. The position will report to the Customer Service Supervisor.
Duties
- Upholding Supagas' superior Customer Service Policy
- Handling customer queries and accounts in a professional and timely manner from the onset to the finalisation
- Providing customers with product, service and procedural information in a clear and simple format, always ensuring accuracy
- Supporting internal and external sales with new and prospective customers
- Maintain existing Supagas accounts with utmost professionalism
- Answering high volume of incoming calls, placing orders and redirecting calls as required
- Previous experience in a customer service role
- Excellent interpersonal, communications and dispute resolution skills
- Intermediate computer skills
- Excellent, professional telephone manner
- Ability to multi-task and prioritize your work load
- Attention to detail
- A professional approach and positive attitude towards your work and teammates
- Ability to work to deadline
- A friendly and supportive team environment
- Company rewards program
- Monday to Friday, Day shift
If you possess the skills and experience detailed above and this sounds like the position you’ve been looking for, please apply below!
Please note: only applicants shortlisted for this role will be contacted
10 May 2025;
from:
uworkin.com