Workforce And Administration Coordinator

Description:

LECE is an electrical maintenance and engineering services company committed to delivering high-quality workforce and operational support to clients across a range of industries. With a focus on Customer Service, efficiency, compliance, and people, we pride ourselves on building reliable systems that support sustainable growth and excellent service delivery.

The Workforce & Administration Coordinator plays a central role in supporting the growth and operational excellence of LECE.

This position is responsible for executing and improving everyday administrative support duties including; recruiting and onboarding employees and customers, managing company documentation and administrative registers, and ensuring all standard operating procedures (SOPs) are up-to-date and properly implemented. It is ideal for a detail-oriented individual with strong organizational and people skills.

• Liase with Leadership to forecast and maintain a recruitment schedule

• Source and recruit suitable blue and white collar candidates for various roles using job boards, social media, and recruitment platforms.

• Conduct initial screenings, interviews, and reference checks.

• Coordinate employment offers, contracts, and employee records.

• Manage and streamline onboarding processes for both employees and new clients/customers.

• Set up employee profiles, induction documentation, and access to systems.

• Coordinate welcome communications, pre-employment checks, and training documentation.

• Ensure the employee and customer experience is exceptional

• Maintain and organize digital files, templates, and job-specific folders in Google Drive.

• Ensure all administrative documents are version-controlled and easy to access.

• Update and monitor administrative registers (e.g., training, induction, compliance, client details).

• Review and update Standard Operating Procedures (SOPs) for administrative and support functions.

• Work with relevant team members to ensure SOPs reflect current practices.

• Assist with SOP creation for new tasks or workflows as required.

• Highly organized with excellent time management and attention to detail.

• Strong communication skills with a focus on clarity and professionalism.

• Experience with recruitment and onboarding processes.

• Familiarity with cloud storage systems (especially Google Drive) and digital document control.

• Capable of working independently and proactively improving systems and workflows.

• Strong drive for operational excellence/improvement

• Able to create strong relationships and peer to peer networks

• Prior experience in HR administration, office coordination, or business support.

• Experience working in a service-based or project-driven environment.

• Comfortable with using digital tools such as Excel, Gmail, Google Sheets, Google Docs, and cloud storage platforms.

• Opportunity to make a real impact in a growing business.

• Supportive environment with a focus on practical systems and real outcomes.

• Autonomy to streamline and improve processes.

• Be part of a dynamic team with strong values and commitment to service excellence.