... Manager, Sponsorships (Brand & Customer Experience team) Permanent Role Location ... develop sponsorship related experiences for innovative customer experiences to support channels ... optimisation Understanding of customer-based experience and brand principles ...
14 days ago
... insights and experience to relevant workgroups on best practise customer lifecycle ... and wider Customer Marketing teams to deliver seamless customers experiences. About You ... or Marketing Mandatory 3+ years marketing experience in a similar environment (either ...
29 days ago
... transformation of end-to-end customer experience while creating value through digitisation ... peers, co-workers, leaders, and customers Your ambition, flexibility, resilience, and ... selves. We value the unique experiences, insights and diverse workforce that ...
13 days ago
... that results accurately reflect the customer experience and claims costs across Insurance ... What you’ll bring 2-3 years’ experience in Insurance, preferably across more ...
27 days ago
... operations while delivering an exceptional customer experience. This role will involve ... What you'll bring Experience working within a customer service environment (required) ... process knowledge (desired) ClaimCenter experience (desired) If this opportunity ...
14 days ago
... resolution strategies to minimise customer escalations Identify customers experiencing vulnerability and take appropriate ... action to ensure the customer is ...
9 days ago
... thinking, placing the customer experience at the forefront of ... of AI-driven user experiences at Suncorp. What ... customer-facing GenAI applications, ensuring ethical, safe, and user-friendly experience ... focused learning Hands-on experience with tools like Figma ...
8 days ago
... of Complex Natural Hazard & Vulnerable Customer Claims Customer Experience, Learning & Change Disaster Management ... least 3 years’ experience in customer solutions or similar roles (expert level claims management ...
27 days ago
... as a Profin subject matter expert Proactively identify opportunities to develop ... Profin Portfolio by improving the customer experience and proposition, launching new ... across our business. Skills & Experience: Experience in commercial insurance, coupled with ...
27 days ago
... . This will lead to improved customer experiences and Suncorp becoming a more efficient ... initiative to move things forward. Experience in developing and implementing Data ... Learning algorithms is mandatory, with experience working on Databricks being highly ...
27 days ago
... payment-aligned experiences and applications, tools, and integrated services across customer payment ... about digital service, payments and customer experience Analytical: Strong logical thinking, methodical ...
26 days ago
... Complex Natural Hazard & Vulnerable Customer Claims Customer Experience, Learning & Change Disaster ... . At least 3 years’ experience working in a business function ... and priorities. Customer Service: committed to increasing customer experience and delivering ...
27 days ago
... delivers insights which informs customer strategy, customer experience activity, brand strategy/ ... extensive market research agency/consultancy experience (Desired) Key Capabilities: ... . Proficient application of customer and experience data to create models ...
14 days ago
... a Technical Advisor to provide expert, timely, and customer-focused technical assistance to ... to make decisions and own customer outcomes whilst adhering to legislation ... you'll bring 2+ years claims experience (desired) Coaching qualification or equivalent ...
14 days ago
... for our business partners and customers. Key Responsibilities include but not ... all commercial claims teams. Skills & Experience: 2 years frontline leadership in a claims ... team members and with our customers. If you require any support ...
24 days ago
... / Function through the delivery of expert compliance advisory services. Drive a ... Business, Management, Finance) - Desired 5+ years’ experience in Operational Risk & Compliance within ... exceptional experiences we’ve had to become even more customer obsessed ...
8 days ago
... be. And it’s our expert Technology team who forge ahead ... simpler and better for our customers and each other. The ... Business Analysis is desired Experience in facilitating and leading ... improvement or automation opportunity Experience in owning and managing ...
29 days ago
... -proof solutions that impact customer and employee experiences. Are you an accomplished ... Suncorp's AI roadmap, focusing on customer problem-solving through human-centered ... industry best practices, with practical experience in generative AI applications Ability ...
8 days ago
... Do Act as a subject matter expert, providing insights and solutions to ... system-related projects that enhance customer satisfaction and operational efficiency Conduct ... , process design, and systems management; experience with project management and Agile ...
16 hours ago
... enthusiast with a knack for exceptional customer service? Shannons is currently looking ... from our new and existing customers Providing information and product knowledge ... thinking High technical proficiency with experience navigating multiple systems Shifts & ...
29 days ago
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