... all mobile digital assets, customer services and tools. Provide ... service assets, including customer support management. Track performance and customer insights for digital service ... mobile experience trends. Passionate customer experience advocate. Advanced ...
2 days ago
... the role: The 1:1 Campaign Automation Specialist is responsible for: Building and ... with developing and implementing connected customer journeys across different touch ... direct marketing and/or customer marketing. Executing customer 1:1 marketing – eDM, SMS ...
6 days ago
... plans, senior leadership papers (i.e. Customer Committee), market insights and other ... process for Home Claims Customers including business case writing, ... timeframes and priorities. Customer Service: committed to increasing customer experience and delivering ...
2 days ago
... in delivering great customer experiences for customers. This is ... into Digital Sales, Customer, Service and Adoption targets, as ... easy for customers to research, self-service, and quote ... delivery. Key Capabilities: Customer experience Superior analytical skills ...
6 days ago
... quality outcomes for our customer and business Sydney CBD ... processes or procedures Provides specialist technical and/or professional ... collaboratively with the Technical Specialist and Leader to identify ... members and with our customers. For more information or ...
2 days ago
... efficiently and cost-effectively Provide specialist advice on complex claims, leveraging ... and ensure effective communication and service delivery. Support the professional growth ... team members and with our customers. If you require any support ...
2 days ago
... opportunities across insurance and corporate services. We promote a high-performance culture ... team members and with our customers. For more information or if ...
6 days ago
... procurement/commercial environment providing services to a broad customer base. Experienced in achieving ...
2 days ago
... which delivers amazing broker and customer experiences. Identify, assess, and mitigate ... ) Significant legal experience in Financial Services or Insurance, with a focus on ...
6 days ago
... systems accounting, ideally within financial services or insurance Strong functional knowledge ... to build relationships, educate customers, and maintain a customer-focused approach Exceptional communication ...
23 days ago
... for our customers and each other. About the role Provide specialist coverage ... SaaS and managed cloud-native services for AWS and Azure Familiarity ... Lean methodologies is desired Financial services experience is desired A consulting background ...
6 days ago
... Best in Class claims service to our targeted market ... with respect to our specialist portfolio Engage with internal ... across insurance, banking and corporate services. We promote a high-performance ... team members and with our customers. For more information or ...
2 days ago
... delivering technical implementation tasks for customers, works without supervision, and will ... for delivering successful outcomes for a customer and is a trusted advisor for ... updates on project progress, ensuring service and solution deliverables meet agreed ...
6 days ago
... simpler and better for our customers and each other. The Senior ... reporting, forecasting and budgeting services across Suncorp Group Collaborate with ... Minimum 8 years’ experience providing financial services across complex, multi-disciplinary businesses ...
6 days ago
... end to end Provide specialist technical advice to claims ... Appoint and manage external service providers including External Legal ... profile through superior claims service to our targeted market ... insurance (Diploma in Financial Services General Insurance) would ...
2 days ago
... Appoint, instruct and liaise with service providers including solicitors Maintain realistic ... areas (e.g. Senior Claims Officers, Technical Specialist, Internal Legal, Material Litigation) to ... team members and with our customers. If you require any support ...
2 days ago
... the use of digital services for Home Claims Customers across all platforms ... solutions are developed to meet customer needs. Key Accountabilities: Delivery ... improve productivity, reduce cost, enhance customer experience, increase employee engagement and ...
6 days ago