... their teams Customer Experience, Learning & Change teams. Customer Advocate office Business Performance & Reporting teams Customer Experience teams ... insurance or financial services Desirable 2 years’ experience in similar Customer Experience roles ...
27 days ago
... oriented individual to join our team as a Customer Onboarding Consultant. This role ... . If you are passionate about customer service and compliance, we encourage you ... processes while ensuring a balance between team, customer, risk, and performance outcomes. • ...
27 days ago
... Brand Forums and regular Leadership Team customer performance (NPS/CX) updates ... for a product to enable self-service e.g., customer numbers, growth, tenure, segments ... , customer behaviour / research) to derive a strategic direction that business leaders can ...
14 days ago
... natural hazard and vulnerable customer claims, ensuring timely and ... that vulnerable customers receive compassionate, fair, and efficient service throughout the ... claims process. Developing and implementing strategies to improve customer ...
6 days ago
... the wider Brand & Customer Experience areas to ensure teams are enabled through ... also focuses on advancing Brand & Customer Experience towards a data maturity & compliance ... relationships amongst our team members and with our customers. That comes with ...
29 days ago
... Assurance Leader icare will work collaboratively within the Contract Governance & Quality team ... and improve the service offering of the Quality Assurance Team Align the ...
17 days ago
... culture, supportive leadership, and fantastic team environment Brisbane, Sydney, or ... Service Delivery coordinates and oversees delivery activities within the Cyber Security team ... performance and coordinates interdependencies between teams. What you’ll do ...
25 days ago
... provides guidance to operational teams and ensures service management processes meet the ... staff and leaders in managing changes and incidents Monitor Service Management processes ... driven forward by our shared customer obsession and supported at every ...
22 days ago
... the existing broker and end customer relationships to provide a complete ... key client relationships Analyse our customer base and provide feedback on ... end clients and intermediaries Strong customer service background Proficient understanding of workers ...
29 days ago
... Managers, Assessors deliver brilliant service, providing customers with peace of mind ... Assessing experience Proven performer in customer service roles Experience in compiling scope ... our Claims teams. They provide support and understanding for customers in ...
14 days ago
Description: National Customer Platform team Flexible working locations ... it’s our expert Technology team who forge ahead every ... Systems Analyst in our Customer Platforms team. In this role ... a primarily analyst type capacity Customer Master Data Management (MDM) ...
20 days ago
... Provide an excellent level of customer service to the legislative authority, employers ... Strong team player with a proven track record of providing excellent customer service. Exceptional ... a meaningful difference for our customers and our communities. We’re ...
16 days ago
... a collaborative and supportive Quality Assurance team in T&O 12-month internal secondment ... to Business Representatives and Leadership team within Personal Injury Claims ... reviews required. Strong and consistent customer service and engagement What you'll ...
29 days ago
... possible. Working within a passionate team of allied health professionals, you ... you get to deliver a customer service you can feel good about ... coaching and mentoring to team members in injury management ... amongst our team members and with our customers. If you ...
14 days ago
... thrive on providing exceptional service to customers during their times ... dedicated individuals to join our team and make a meaningful impact ... or Sydney based teams. As a member of our team you will - ... an excellent level of customer service to all internal and ...
22 days ago
... deliver exceptional customer service. The role collaborates with other teams, removes any ... environment, reinsurance structures and customer segment Ability underwrites in accordance ... relationships amongst our team members and with our customers. If you ...
27 days ago
... as the Digital Experience thought leader, keep abreast of emerging ecommerce ... Motor Tribe Customer Service Marketing Claims Insurance Technology and relevant technology teams Enterprise ...
25 days ago
... and customers. This role will suit a team member with Trade, Assessing and Leader ... Chain Deliver professional and brilliant service when interacting with internal and ... management skills Proven performer in customer service roles Skilled in analysis, problem ...
2 days ago
... including modular products), seamless customer experiences, and support delivery ... Business Intelligence Product Owners Firstline Leaders across Data & Enterprise Technology ... stakeholders across cross-functional teams. Experience developing presentation ...
20 days ago
... , simpler and better for our customers and each other. The role ... the key responsibilities of the team and supporting broader capital community ...
29 days ago