Lead Coordinator

Description:

Lead Coordinator

Kleenheat | Murdoch, WA

Closing date: 30/03/2025

JOB REF: KH652378

• Utilize your analytical skills in this newly created role to support a sales team with strategic advice and reporting.
• Contribute to the success of the business through effective lead and pipeline management.
• Make a positive impact by applying your analytical skills to provide strategic advice and reporting.
• 12-month fixed-term position based in Murdoch.

Part of ASX top 20 company Wesfarmers, Kleenheat has been providing energy solutions to homes and businesses across Western Australia and the Northern Territory for more than 60 years.

We’re committed to delivering energy for today’s customers and tomorrow’s opportunities, with a focus on safe and reliable products and exceptional customer service.

We pride ourselves on our values of safety, accountability, integrity, collaboration and customer focus – with an understanding that our success is underpinned by our people.

About the role

As a Lead Coordinator, you will oversee the management and distribution of leads within our CRM, specifically targeting business customers. Your role is crucial in ensuring a steady pipeline of high-quality leads, prioritising them based on potential value, and supporting the sales team with actionable insights.

• Key responsibilities in this role will include: Manage and organise leads within the CRM, ensuring high-quality leads are prioritised.
• Coordinate the sales lead pipeline to meet organisational needs, engaging with internal and external stakeholders to improve our visibility over the market and current opportunities.
• Allocate leads efficiently to the sales team members based on workload, targets and expertise.
• Maintain accurate and up-to-date records of lead status and activities in the CRM.
• Monitor the lead pipeline to ensure it remains full and balanced with high- quality opportunities.
• Identify gaps and advise the team on additional prospecting activities when necessary.
• Work closely with the Business Analyst to analyse sales data and provide the sales team with actionable insights.
• Identify key prospecting areas and ensure the team is targeting the most valuable opportunities.
• Use tools like Excel and Power BI to track lead performance and generate actionable insights.
• Regularly review pipeline data to identify trends and opportunities for improvement.
• Recommend and implement enhancements to lead management and maximise efficiency and results.
• Stay informed about best practices in CRM usage and lead management strategies.
• Ensure compliance with sales governance, regulatory requirements, and company policies.
• Support the sales team with administrative tasks and reporting.

About you

To be Successful in the Lead Coordinator role with Kleenheat , you should be able to demonstrate the follow desired attributes:

• Strong organisational and coordination skills
• High collaborative skills
• Interest in CRM systems
• Strong analytical skills (Excel, Power BI)
• Advanced problem-solving skills
• Excellent written and verbal communication
• Committed, reliable, self-motivated team player
• Displays integrity, flexibility, and adaptability
• Passion for high performance and continuous improvement Resilient and enjoys competitive challenges

Why WesCEF

Right now at WesCEF, we are looking for ambitious individuals eager for the chance to shine and thrive in their career. In return, we offer the recognition and reward you deserve for making a real impact every working day.

We are committed to building a talented, engaged and diverse team who reflect the communities we work within. Our work environment embraces a mix of thinking, skills and experiences, which in turn helps us deliver innovation and improved business results.

We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander people.

We’re proud of how we develop and support our team, including offering flexible working hours. When you apply, please let us know if you are seeking flexibility.

WesCEF operates across multiple locations, with our two major hubs being in Kwinana and Murdoch. We’re excited to share that our Murdoch office will be relocating to Perth CBD in late 2025.

Applications close: 5pm AWST Sunday 30th March 2025.

Our recruitment process considers your alignment to our company values and the requirements of the role. We also have several checks which may be conducted to demonstrate your suitability for the role including but not limited to psychometric assessment, police checks, medical, drug and alcohol testing, right to work check, qualifications, due diligence and/or reference checks.

We reserve the right to commence the recruitment process prior to the closing date. It is recommended to apply as soon as possible.

Kleenheat