Description:
About the role
An excellent opportunity has arisen for a part-time Medical Receptionist to join our surgical practice in Sydney, within the medical hub of RPAH. In this role, you will be responsible for providing exceptional customer service and administrative support to ensure the smooth running of the medical practice.
What you'll be doing
- Greeting and welcoming patients in a friendly and professional manner
- Preparing for clinic sessions by ensuring all necessary materials are ready.
- Liaise with other medical facilities and hospitals to follow up on test results and referral statuses to ensure timely patient care.
- Scheduling appointments, confirming and managing the clinic's appointment calendar
- Answering and directing incoming phone calls
- Maintaining confidentiality at all times with accurate patient records and data entry
- Scanning and filing patient records and documents accurately
- Prepare billing receipting and banking, including end of day reconciliation
- Conducting general cleaning duties to maintain a tidy and welcoming reception area and surgery
- Assisting with various administrative tasks as required
What we're looking for
- Previous experience as a Medical Receptionist or in a similar customer service role is an advantage
- Strong communication and interpersonal skills with the ability to interact with a diverse range of patients
- Excellent organisational and time management skills with the ability to multitask
- Proficient in using medical practice management software we use Shexie and Microsoft Office suite
- A friendly, professional and empathetic approach to patient care
- A commitment to maintaining patient confidentiality and following medical protocols
What we offer
We are committed to providing a supportive and collaborative work environment. We offer a range of benefits including:
- Competitive remuneration
- Parking available near public transport
- Flexible working hours
- Ongoing training and development opportunities
- A friendly and welcoming team culture
About us
A well-established medical practice in the heart of Sydney, NSW, providing high-quality healthcare services to the local community. With a strong focus on patient-centred care, we are committed to creating a welcoming and supportive environment for both our patients and our staff.
If you are passionate about providing exceptional customer service in a healthcare setting, we'd love to hear from you. parking