Description:
About Us
We are a specialist dermatology and gynaecology clinic dedicated to providing compassionate, high-quality care. We pride ourselves on delivering a professional and supportive environment for both patients and staff.
We are seeking a caring, sensitive, and highly organized Medical Receptionist to join our team. This role requires a broad range of skills, from patient management and administrative duties to assist with practice operations.
Key Responsibilities
- Patient Management: Serve as the first point of contact for patients, handling enquiries with warmth and professionalism.
- Appointments & Check-in: Schedule, confirm, and manage patient appointments while ensuring a smooth check-in process.
- Billing & Payments: Process payments, issue invoices, and manage Medicare claims.
- Administrative Duties: Maintain accurate patient records, liaise with healthcare providers, and manage correspondence.
- Stock & Supplies: Order and manage clinic supplies, ensuring essential items are always available.
- Autoclaving & Infection Control: Sterilize instruments and maintain hygiene protocols in compliance with healthcare regulations.
About You
- A warm, empathetic, and professional demeanor, ensuring patients feel supported and respected.
- Strong communication and interpersonal skills.
- Ability to multitask
- Experience with medical software (Genie and Gentu)
- Previous experience in a medical or healthcare setting is desirable.
- Attention to detail and ability to maintain confidentiality.
Why Join Us?
- Be part of a welcoming, patient-focused practice.
- Work in a supportive and professional team environment.
- Opportunities for training and development.
If you are a dedicated and compassionate individual with strong administrative and organizational skills, we’d love to hear from you.
How to Apply
Please send your resume and a brief cover letter outlining your experience and suitability for the role to rbsaunderson@gmail.com