Where

Customer Support - Inbound And Outbound

WOW Recruitment
Dubbo Full-day Full-time

Description:

Inside Sales Representative
  • $100k per year + Super + Bonus and Phone and Laptop provided
  • Fully office-based role with flexible work hours
  • Silverwater Location

Responsible in managing and preparing quotes for tenders, ensuring accuracy and timeliness. Technical Support experience within HVAC and Refrigeration industry is necessary.
Main Duties/Responsibilities:
  • Tender Quoting: Prepare and manage quotes for tenders, ensuring all requirements are met and submissions are completed on time.
  • Customer Interaction: Communicate with customers to understand their needs, provide product pricing, availability, and selection support.
  • Order Processing: Review and verify customer orders to ensure they align with design parameters before processing.
  • Sales Support: Assist the sales team with administrative tasks, maintain the quote register, and manage incoming sales calls and inquiries.
  • Documentation: Maintain detailed records of all sales activities, including quotes, orders, and correspondence.
  • Follow-Up: Follow up on quotes and tenders, providing additional information as needed and addressing customer inquiries.
  • Technical Support: Provide application support and technical feedback on products to internal and external customers, including designers and engineers.

Skills & Experience:
  • You have at least 2 years of experience working in a phone-based background with sales and technical support.
  • Excellent oral and written communication and customer presentation skills
  • Good understanding of HVAC systems, design, and applications
  • Medium to high-level computer skills, including engineering-based software applications

If you meet the above criteria and can see yourself in this role, get in touch with Brad via brad@wowrecruitment.com.au.
20 Mar 2025;   from: uworkin.com

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