Description:
Our Company
Clarks Logan City Bus Service is Logan City’s leading urban bus operator. We have connected people in the Logan region since 1976. As Logan has grown into one of south-east Queensland’s fastest-growing cities, so have we with 127 buses and 200 staff providing public transport services to the local community.
Clarks delivers safe and reliable passenger transport with a customer focus, passionate people, and well-maintained vehicles. We are committed to attracting, retaining, and developing the best talent across our business who live and breathe our values: We are a Passionate Team , Community Driven , Always Respectful and We are Family .
The Role
In this role, you will be required to perform the following duties:
- Monitoring our bus network to ensure our services are operating efficiently while actively intervening to ensure services operate on time.
- Supervise and monitor drivers, allocate fleet in a timely manner
- Coordinate and respond to incidents and emergencies across the network while liaising with external agencies
- Ensuring compliance of contractual obligations through management of KPI’s
- Provide effective support to drivers through the development of strong working relationships
- Ensure safe working conditions through observation, communication and compliance with policy and procedures
- Assist management team in the performance of driver related activities
- Proficient in the use of company software and applications
- Provide a customer-focused approach when responding to and interacting with internal and external stakeholders by acting professionally, consistently and courteously
- Complete and maintain operational records in accordance with company processes and procedures
The Successful Candidate will have
- Experience in transport network operations, able to supervise and prioritise a range of activities
- You will have prior experience working in a similar role within the bus industry
- Extensive customer service experience, demonstrated interpersonal skills, excellent communication, organisational and communication skills
- Commitment to safe working practices
- Good knowledge of Logan City and surrounding areas
- Excellent MS Office knowledge
- MR Licence and Driver’s Authority will be highly regarded
What Clark’s can Offer You
- Based in Loganlea
- Friendly team with a flexible workplace culture
- Full time position working various shift times