Restaurant Supervisor

Description:

Restaurant Santino is tucked away in the corner of a lively laneway in central Wollongong. Our Italian style bistro has a wonderfully classic feel, creating an ambiance fit for a dirty martini and a number from Nina Simone. Walls are adorned with art deco prints which set off this incredibly designed, chic space.

Our team of talented chefs takes pride in using only the freshest ingredients and creating dishes that are both traditional and contemporary. We make our fresh pasta daily, on a rotating menu so you can always expect something new and exciting.

At Restaurant Santino, we understand that a great meal deserves an equally great wine pairing. That’s why we have a cellar stocked with an impressive selection of wines from around the world. Whether you’re a seasoned wine enthusiast or just discovering the joys of wine, our team is here to help you find the perfect bottle to complement your meal.

In the heart of its Australian heritage, Restaurant Santino fulfils an Italian dream, weaving an intimate haven that welcomes the spirits of Bud Spencer and Terrence Hill, harmonising disco and groove, while toasting with the very best Amaro’s.

We are currently Wollongong's only Hatted Restaurant and have maintained the standard for the last three years running and are constantly working to improve ourselves and the customer experience.

We are on the lookout for an experienced Restaurant Supervisor to join the team and work with our venue manager to push the standards of our restaurant, who has the confidence to operate in a high-volume, high-end environment. In this pivotal role, you will be responsible for managing the restaurant operations leading a dedicated Front of House team in offering exceptional customer service, all while optimising revenue streams.

Key Duties

• Management of restaurant operations inclusive of hosting, waiting tables, wine service, managing opening & closing procedures etc.

• Effective management of the Front of House team, ensuring consistent and high-quality service

• Leadership, and development of Front of House staff

• Foster effective communication between kitchen teams and Front of House staff

• Experience : Minimum of 2-3 years as a Restaurant Supervisor or an equivalent role

• Education : RSA certificate. Wine knowledge a big plus

• Personality Traits : Ambitious, a real people person, excellent communicator

• Skills :

  • Strong leadership and management skills with the ability to motivate a team

  • Exceptional attention to detail

  • Robust ability to work under pressure and plan ahead

• A sense of excitement and enthusiasm

• A genuine passion for food, wine, and exceptional service

• A strong desire to make your mark in the hospitality industry

• Competitive salary and bonus structure

• Professional development opportunities

• Employee discounts

• A chance to work in a vibrant, award-winning hatted establishment

• Supportive and friendly team culture