Team Leader

Description:

We are seeking a permanent full-time Team Leader to undertake assessments and prepare complex reports, make recommendations concerning departmental carers and their adult household members, persons associated with licensed or funded non-government service providers (in the child safety and disability sector), adoption applicants and departmental employees.

You will lead a large team of administrative staff. The role requires integrity, discretion and tact in dealing with sensitive and confidential information.

For further information and how you will be assessed for this role, please refer to the attached Role Profile for full details.

Role Specific/technical Skills

• You are able to apply legislation, policies and procedures in relation to information access and amendment processes. You are experienced in the operation and maintenance of a case management system.
• You are experienced in the operation and maintenance of a case management system.
  
  
  

The Team Leader Key Responsibilities Are

• Provide operational and strategic leadership, monitoring, management and quality assurance of the critical business deliverables of the administrative teamand represent the unit on internal and external working groups and committees.
• Manage the human resources and operational activities of the administrative team, perform business reporting and ensure workplace health and safety standards are maintained.
• Manage the development, implementation, maintenance and continuous improvement and review of corporate systems, policies and procedures to meet the current and future business needs of the unit.
• Provide high level advice, coordination, support and recommendations to the Manager regarding management and workgroup issues, and the operation and maintenance of the records management workflow system.
• Develop and manage effective working relationships within the workgroup, management and external agencies, including internal and external clients.
• Operate and maintain the case management system and train staff in the use of the system.
  
  
  

This position is aligned to the Team Leader profile of the Queensland Public Service Leadership competencies for Queensland.

To be successful in this role, you will be required to demonstrate capability in the areas detailed within the Role Profile.

Delegations

• This position has a range of administrative, financial and human resource delegations attached to it in accordance with the Department's requirements.
• This position is an authorised officer under the Child Protection Act 1999 and has a range of statutory delegations in relation to this.
  
  
  

This position reports to the Manager.

Applications to remain current for 12 months.

Occupational group Administration