Marine Service Manager

Description:

You’ve been in the game for a few years now.
You've made that transition away from the tools, yearning for a role where you can put all your skills to good use in a supported workplace.
Now, picture yourself as the go-to person for a network of dealerships, the one they call when they need technical guidance, parts recommendations, or help navigating warranty claims.
Think of it as the conduit between factory and dealer land.
Not only are you working with a top class product, it is also backed with a generous salary and potential travel on the cards.
However, this role is more than just answering questions.
It’s about keeping a dealer service network empowered with knowledge so that they’re supported every step of the way, with customers' boats running smoothly season-to-season.
Coming with an understanding of engines, and everything in between, you’re the expert they rely on to troubleshoot, advise, and ensure they have what they need to keep customers happy.
Beyond problem-solving, you’ll be the one tailoring training and resources to help dealership teams become even better at diagnosing and fixing issues.
You’ll work closely with dealers, liaising with the factory to get things sorted quickly and efficiently.
Now don’t stress, you aren’t alone.
You’ll have access to extensive back-end support knowledge through in-house engineers and tech advisors/product experts - both locally and at our global HQ in the US.
You have an eye for detail. This will help spot trends in technical issues, feeding that insight back into the process to improve the quality of every boat that comes out of the factory.
We need someone who knows their way around engines and technical systems but also has a solid sense of customer service. Marine experience is a bonus!
You’ll need to be able to build strong relationships, take ownership of challenges, and confidently manage conversations with dealer service representatives.
If you’ve been a Service Manager in a dealership or have a similar technical background, that’s a huge plus.
Most importantly, if you’re someone who can balance technical expertise with people skills, this is the kind of opportunity that could take your career to the next level working with a renowned international product.
Ready to take the leap? Contact Kaitlin Fuller @ Huntsman Recruiting (Kaitlin@huntsmanrecruiting.com.au) to find out more about the role.