Description: Level 1/2 - IT Service Desk Analyst 6 Month Contract Melbourne CBD - Onsite ... and customer-focused Level 1/2 - IT Service Desk Analyst. This role is responsible for ... -quality IT support, managing service desk tickets and troubleshoot software and ...
3 days ago
... out this important work, our Service Desk provides critical IT support across ... + salary packaging The Opportunity The Service Desk Analyst role plays a crucial role in ... 2025. Contact: Denley Rebello, Manager Service Desk drebello@berrystreet.org.au Please ...
17 days ago
... As a Level-1 Service Desk analyst you will be providing ... Description Provide exceptional customer service through phone, email, ... Profile 1-2 years in a service desk or IT support role. ... Strong troubleshooting and customer service skills. Excellent communication ...
3 days ago
... As a Level-2 Service Desk Analyst at an innovative professional services company, you'll provide ... and commitment to delivering exceptional service. Headquartered in Melbourne, ... across Australia, for its customer service, reliability, and dedication. ...
3 days ago
... to day basis, the DTS Service Desk Analyst will work within a team environment ... of Digital Technology Services (DTS) which manages the DTS Service Desk for Western ... parallel to demonstrating excellent customer service and troubleshooting skills. Special Notes ...
21 days ago
... within the Digital Service Centre team, the Service Desk Analyst will be the main ... IT issues and service requests. Role responsibilities Ensuring Service Desk Analyst supports Digital Division ...
a day ago
... . Maintain a high level of customer service for all support queries. Escalate ... . Log all calls in the Service Desk Call Logging system. Take ownership ... results as needed. Requirements: A successful Service Desk Operator should have: A strong understanding ...
a month ago
... – IT Service Management and Partnership, the IT Service Desk Team Lead ... Service Desk ensuring effective incident and service request resolution. You will provide Level 1 service desk ... attached position description: RD - Service Desk Team Lead.pdf What we ...
20 hours ago
... Description: Position Overview: The Service Desk Agent will provide specialised technical ... escalations as needed. The Service Desk Support will work directly with ... specific applications/technologies. Skills: Strong service orientation with a customer-focused ...
2 days ago
... be doing As our IT Service Desk Coordinator reporting to the IT ... * drive continuous improvement by analysing Service Desk data, identifying trends, and developing ... rapport and delivering outstanding customer service experiences across all organisational levels ...
8 days ago
Description: Service Management Analyst - Asset & Configuration Job Function : ... About the Role The Service Management Analyst - Asset and Configuration is ... ensure successful outcomes. ServiceNow Service Management Fundamentals certification Demonstrated ...
22 days ago
... of a Level 1 SOC Analyst includes: Monitor client networks for ... number through the central Service Desk Raise critical/high alerts ... with the outgoing Security Analyst and update the Shift ... opportunities for appropriately skilled analysts to move through the ...
a month ago
... schools including excellent customer focused services, creating, and maintaining helpdesk ... continuous improvement of all services provided by service desk team. WHAT YOU ... coordinate technical and ICON support desk services. Perform level 1 support, diagnosis ...
23 days ago
... it the checkout or customer service desk, you’re all about going ... have a passion for great customer service, a hunger to make a tangible difference ...
11 days ago
$110,000
$130,000
a year
... an experienced and strategic Client Service Manager to work closely with ... will manage a team of 5 offshore service desk members and drive exceptional client ... client needs, and ensure smooth service operations. Your contributions will play ...
a month ago
... health service improvement and revenue optimisation? The Principal Analyst role ... is focussing on Health Service improvement and ... across Victoria's health services. Principal Analyst, Health Service Financial Improvement and ...
a day ago
... line management for our Service Desk, Field Services, End User Computing and ... culture. * Oversee the Service Desk and Field Services teams across Australia to ... partnerships, internal offerings including reserve service leave, a Veteran Mentoring Program ...
5 days ago
... cloud offerings and accompanying managed services. Daily duties will have you ... Demonstrated experience working in comparable Service Desk position Strong communication and interpersonal ... within a System Integrator or Managed Services Provider WHAT WE CAN OFFER ...
9 days ago
... managing and maintaining our organisation's service infrastructure. We're a cloud-based ... be improved across the enterprise services and technology stack, and drive ... years experience in managing/automating service desk onboarding and onboarding of staff ...
a day ago
... life commitments The ICT Senior Service Delivery Technician will be a ... the management and resolution of service desk calls/submitted jobs, and escalating ... , workstations, servers and applications. Previous Service/Helpdesk experience is desirable however ...
30 days ago