Where

Medical Receptionist

Illawarra Mercury
Wollongong Full-day Part-time

Description:

Moruya Medical Centre is looking for an enthusiastic part-time receptionist to join our busy team. The successful applicant must have proven interpersonal skills, organisational skills, excellent customer service skills, a high level of computer skills and the ability to work under pressure in a challenging and changing environment.

Duties And Responsibilities

  • First point of contact for the business providing timely, professional, friendly and empathetic customer service both in person and over the telephone.
  • Ensure patients’ needs in terms of immediate and on-going care are met before and after consultation
  • Communicate effectively with patients, doctors, CDM facilitators, practice nurses, management and other support staff at all times
  • Responsible for day to day accounting re: practice management billing software (Best Practice)
  • Perform routine office tasks such as sorting incoming mail, filing, photocopying, faxing, scanning and any other office errands as required

Essential Criteria

  • Demonstrated organisational and administrative skills
  • Excellent written and verbal communication skills
  • Ability to communicate comfortably and effectively with the diverse community serviced by this medical practice
  • Excellent telephone manner
  • Ability to accurately record and transfer messages
  • Demonstrated high level of computer skills
  • Demonstrated ability to multi-task and work under pressure

Desirable Criteria

  • Formal qualification in office administration
  • Previous experience within the medical industry
  • A customer service background
  • Drivers Licence
18 Apr 2025;   from: linkedin.com

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