... our Information Management Program, the Service Desk Officer plays a vital role ... operational support and supporting a technical Service Desk in a large scale computing environment ... addressed to Merissa Decelis, Lead Service Desk. Please review the position ...
24 days ago
... quality and customer centric ICT Service Desk functions to all Department ... for Education sites. The ICT Service Desk Lead coordinates and evaluates a range ... by the Service Desk, identifies, evaluates and implements improvements in Service Desk operations and ...
29 days ago
... member of the ICT Service Desk Team, the ICT Service Desk Officer will be ... studies in Information Technology. ICT Service Desk environments, including first line ... incidents managed by the Service Desk. Coordination of service requests, incident management, ...
24 days ago
... strategic direction of a multinational IT service desk. This role combines strong people ... Using data-driven insights, the Service Desk Manager optimises workflows, refines knowledge ... experience in IT support or service desk operations, with strong leadership ...
25 days ago
... support incidents and service requests in the IT Service Desk and maintain ... in the Service Desk Database. Manage IT equipment loans in Service Desk loan ... register. Working within a collaborative Service Desk Team to ...
16 days ago
... the Manager of our Global Service Desk and End User Computing. Reporting ... SKILLS & EXPERIENCE Knowledge of IT service management principles (ITIL qualifications are ... Strong analytical skills for monitoring service desk trends and proactively addressing issues ...
26 days ago
... Team Leader, Service Desk Lead and manage a team of service desk staff, performance management ... Management. Proven understanding of service desk software tools coupled with a ... Description - 500933 -Team Leader, Service Desk.pdf Applications close Tuesday, 25 ...
28 days ago
... support incidents and service requests in the IT Service Desk and maintain ... in the Service Desk Database. Manage IT equipment loans in Service Desk loan ... register. Working within a collaborative Service Desk Team to ...
30 days ago
... Department for Correctional Services (DCS). The IT Service Desk Officer provides responsive ... for assistance. The IT Service Desk Officer will diagnose the nature ... service providers. The IT Service Desk Officer will also provide administrative services ...
21 days ago
... , they are seeking an experienced Service Desk / Field Technician Team Leader , ... you’ll deliver exceptional customer service and technical support. Collaborating with ... contribute to a positive work environment. Service Excellence : You’ll consistently strive ...
28 days ago
... ground. The Role The IT Service Management Analyst plays a key role in ... improving and standardising IT service management processes ... focuses on leading the Continuous Service Improvement Programme (CSIP), optimising ServiceNow ...
22 days ago
... , and networking technologiesKnowledge of IT service management best practices and proceduresAbility ... carUniform providedLaptop provided A successful support desk engineer plays a key role in ...
29 days ago
... of Alpha Data Services control framework managed data services offering. The ... understanding of the Alpha Data Services offerings, including content types, ... elaboration, control design and data service operationalization strategy sessions Develop effective ...
20 days ago
... oversight, emphasizing the enhancement of service delivery, incident management, change ... Lead initiatives to enhance service visibility through continuous service mapping. Mentor and ... to streamline processes, enhance service delivery, and improve overall ...
30 days ago
Description: This is a Systems Analyst 2 - Application Packaging role with one ... Level 3 support to the client’s Service Desk and Level 2 engineers as needed ...
25 days ago
... Desktop Support Specialist Support Engineer Service Desk Specialist
18 days ago
... support desk career? Join Findex as an IT Support Analyst! ... high level of customer service to agreed service standards. As an ... contact for incoming IT service desk requests via phone, web ... chat, email or service desk platform. Creating and escalating ...
26 days ago
... As the Technical Support Analyst, you will be the ... diverse range of managed services. Dealing with straightforward to ... assistance, ensuring high-quality service and timely issue resolution ... experience in a Technical Service Desk/Desktop Support role Proven ...
29 days ago
... Description: This is a Systems Analyst 2 - Microsoft Office 365 ... Availability environment for Exchange Services in Hybrid mode - ... partner, managed services provider, and IT Services Provider for the ... support to the client’s Service Desk and Level 2 engineers as ...
25 days ago
... Description: ICT Support Analyst Talenza has been engaged ... find an experienced ICT Support Analyst to provide Level 1 and ... Azure, and Remote Desktop Services. Solid troubleshooting skills across ... . Minimum 2 years in a Service Desk or IT Support role. Strong ...
4 days ago