... CSAT, CLV) and KPIs for customer service and experience (e.g. response time, ... a large team Deep understanding of customer service and experience metrics (e.g., NPS, ... CLV, CES) Strong understanding of customer service technologies, CRM systems, analytics and ...
6 days ago
... alignment with MNG’s national Corporate Services processes, systems, and policies. ... hod office administration, maintenance and services duties. Skills And Experiences ... or similar role. Strong customer service focused mindset Strong organisational skills ...
20 days ago
... for delivering exceptional digital customer service and ensuring a smooth ... introduction and maintenance of customer service toolsets, processes and policies ... in digital platform customer service, onboarding, or customer success.Strong understanding ...
27 days ago
... , and smooth bus services while providing outstanding customer service. With flexible shift start ... public transport solutions that attract customers because they are easy to ... provides essential journeys for our customers by delivering safe and intelligent ...
21 days ago
... execution of specialised I.T Field Service Engineer tasks. This is a ... troubleshoot I.T supported infrastructure and services Decommission I.T equipment in alignment ... i.e. Laptops, Desktops Experience within a customer service organisation. About you: You are ...
29 days ago
... both the importance delivering exceptional customer service and being a true support for ... Role… Delivering optimal levels of customer service at all times; Liaising with ... team Unconditionally high standards of customer service delivery, both face-to-face ...
18 days ago
... along with a focus on customer delight, Sleek makes the back ... their business and being with customers. With a surging number of ... , AI tools and exceptional customer service Sleek launched in 2017 and ... has around 15,000+ customers across our offices in Australia ...
20 days ago
... ensure the service maintenance delivers a targeted outcome for the customer. Some ... Develop strong relationships with customers What we are looking ... & verbal communication skills Exceptional customer service skills Exceptional time management Ability ...
22 days ago
... gaming related transactions. Exceptional Customer Service is at the forefront of ... Maintain a customer focus in all transactions, ensuring that service delivery is ... meets both the customer’s needs and service standards. Handle all customer queries and ...
15 days ago
... coordinated strategies to improve support services and customer outcomes. The ability to ... synergy, and continuously improve the customer service experience. Have 1 direct report and ... aim is to provide excellent customer service and to promote this idea ...
28 days ago
... our rapidly growing organisation. As a Customer Service Representative, you’ll play a ... will look likeProvide outstanding customer service to our customers, ensuring their needs ... Skills & Experience A passion for customer service and a genuine desire to make ...
28 days ago
... our rapidly growing organisation. As a Customer Service Representative, you’ll play a ... look like Provide outstanding customer service to our customers, ensuring their needs are ... Skills & Experience A passion for customer service and a genuine desire to make ...
28 days ago
... problem-solvers, relationship managers, customer service experts, communicators, educators, technicians ... friction whilst providing impeccable customer service. We have an exciting ... and automation - Balancing customer experience with regulatory compliance, ...
24 days ago
... , documentation, reporting, training, and service transition. Managing major incidents by ... will have exceptional interpersonal and customer service skills. You will also ... commitment to providing high-quality customer service. Excellent verbal and written ...
25 days ago
... to achieve superior customer satisfaction. Audit and manage customer service impacts and conduct ... , stakeholders, and customers. Ability to identify any systemic service issues and implement ...
26 days ago
... innovation, ensuring they are customer centric in their designs ... into a Senior Production Coordinator role, having proven experience ... ordered by the customer Manage the production ... have: 3 years Production Coordinator level experience High attention ...
19 days ago
... Description: Office Administrator & Social Media Coordinator Location: 18/401 Pacific Hwy, ... Office Administrator & Social Media Coordinator to manage office operations and ... problem-solving skills. A professional and customer-focused attitude with the ability ...
28 days ago
... . Event Marketing CoordinatorThe Event Marketing Coordinator role will sit within our ... communications to the broader business.Customer communications support: monitor marketing inbox ... leading projects in a Marketing Intern, Coordinator or Associate role is an ...
28 days ago
... Australia. Job description: People Operations Coordinator We have an exciting permanent ... people enquiries in a timely and customer focussed manner. Provide a seamless people ... experience for our customers resulting from people related queries ...
21 days ago
... a Workplace Health and Safety (WHS) Coordinator to join the Amazon Australia ... the best results for our customers. If you have a disability and ...
6 days ago